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Dell Forced To Make Windows U-turn
Since January, 
Dell has been
pushing Microsoft’s new OS, Vista, and was refusing to load the older – but
more reliable – XP onto many of its new machines. Dell’s feedback site has been
over-run by angry users, demanding that they want the older XP, not the flashy
new Windows Vista.
In response to a statement on Dell’s Ideastorm site, that read
“"Don't eliminate XP just yet", almost 11,000 votes were received. As
a result, Dell will offer XP on four notebooks and two desktops until
mid-summer.
Microsoft has controversially announced that from January 2008, no PCs
will be allowed to ship with XP, in an effort to force users to move onto
Vista. Some vendors, like Dell, have been withdrawing XP as an option for some
months now.
Think it is fair to say we are offering our customers the choice they asked for. This is a good example of the advantages of Dell's direct business model. Customers can make this choice, as opposed to buying the computers pre-configured and sold in stores, already loaded with Vista. No choices there.
Posted by: RichardatDELL | April 20, 2007 8:17 PM